{"id":711,"date":"2024-03-15T15:36:55","date_gmt":"2024-03-15T14:36:55","guid":{"rendered":"https:\/\/termotecnica.com.co\/www\/?page_id=711"},"modified":"2024-10-28T10:44:06","modified_gmt":"2024-10-28T15:44:06","slug":"pqrs","status":"publish","type":"page","link":"https:\/\/termotecnica.com.co\/index.php\/pqrs\/","title":{"rendered":"PQRS"},"content":{"rendered":"\n  \n    \n    <section class=\"u-carousel u-slide u-block-9b22-1\" id=\"carousel-16ea\" data-interval=\"5000\" data-u-ride=\"carousel\">\n      <ol class=\"u-absolute-hcenter u-carousel-indicators u-hidden u-block-9b22-2\">\n        <li data-u-target=\"#carousel-16ea\" class=\"u-active u-grey-30\" data-u-slide-to=\"0\"><\/li>\n      <\/ol>\n      <div class=\"u-carousel-inner\" role=\"listbox\">\n        <div class=\"custom-expanded u-active u-align-center u-carousel-item u-clearfix u-image u-shading u-section-2-1\" data-image-width=\"6000\" data-image-height=\"4000\" style=\"background-image: linear-gradient(0deg, rgba(0, 0, 0, 0.6), rgba(0, 0, 0, 0.6)), url(&quot;https:\/\/termotecnica.com.co\/wp-content\/uploads\/2024\/10\/pexels-mikhail-nilov-7682087-scaled.jpg&quot;);\">\n          <div class=\"u-clearfix u-sheet u-valign-middle u-sheet-1\">\n            <h3 class=\"u-align-center u-text u-text-default u-text-1\">PQRS<\/h3>\n          <\/div>\n        <\/div>\n      <\/div>\n      <a class=\"u-absolute-vcenter u-carousel-control u-carousel-control-prev u-hidden u-text-grey-30 u-block-9b22-5\" href=\"#carousel-16ea\" role=\"button\" data-u-slide=\"prev\">\n        <span aria-hidden=\"true\">\n          <svg class=\"u-svg-link\" viewBox=\"0 0 477.175 477.175\"><path d=\"M145.188,238.575l215.5-215.5c5.3-5.3,5.3-13.8,0-19.1s-13.8-5.3-19.1,0l-225.1,225.1c-5.3,5.3-5.3,13.8,0,19.1l225.1,225\n                    c2.6,2.6,6.1,4,9.5,4s6.9-1.3,9.5-4c5.3-5.3,5.3-13.8,0-19.1L145.188,238.575z\"><\/path><\/svg>\n        <\/span>\n        <span class=\"sr-only\">Previous<\/span>\n      <\/a>\n      <a class=\"u-absolute-vcenter u-carousel-control u-carousel-control-next u-hidden u-text-grey-30 u-block-9b22-4\" href=\"#carousel-16ea\" role=\"button\" data-u-slide=\"next\">\n        <span aria-hidden=\"true\">\n          <svg class=\"u-svg-link\" viewBox=\"0 0 477.175 477.175\"><path d=\"M360.731,229.075l-225.1-225.1c-5.3-5.3-13.8-5.3-19.1,0s-5.3,13.8,0,19.1l215.5,215.5l-215.5,215.5\n                    c-5.3,5.3-5.3,13.8,0,19.1c2.6,2.6,6.1,4,9.5,4c3.4,0,6.9-1.3,9.5-4l225.1-225.1C365.931,242.875,365.931,234.275,360.731,229.075z\"><\/path><\/svg>\n        <\/span>\n        <span class=\"sr-only\">Siguiente<\/span>\n      <\/a>\n    <\/section>\n    <section class=\"u-clearfix u-section-3\" id=\"sec-9277\">\n      <div class=\"u-clearfix u-sheet u-sheet-1\">\n        <div class=\"data-layout-selected u-clearfix u-expanded-width u-layout-wrap u-layout-wrap-1\">\n          <div class=\"u-layout\">\n            <div class=\"u-layout-row\">\n              <div class=\"u-container-style u-layout-cell u-size-30 u-layout-cell-1\">\n                <div class=\"u-container-layout u-container-layout-1\">\n                  <div class=\"u-shortcode u-shortcode-1\"><div class=\"wpforms-container wpforms-container-full\" id=\"wpforms-701\"><form id=\"wpforms-form-701\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"701\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/index.php\/wp-json\/wp\/v2\/pages\/711?wpforms_form_id=701\" data-token=\"6ba3b41a540773199d4f64ab87bb3743\"><noscript class=\"wpforms-error-noscript\">Por favor, activa JavaScript en tu navegador para completar este formulario.<\/noscript><div class=\"wpforms-field-container\"><div id=\"wpforms-701-field_3-container\" class=\"wpforms-field wpforms-field-layout\" data-field-id=\"3\"><label class=\"wpforms-field-label wpforms-label-hide\" for=\"wpforms-701-field_3\">Dise\u00f1o<\/label><div class=\"wpforms-field-layout-columns wpforms-field-layout-preset-50-50\"><div class=\"wpforms-layout-column wpforms-layout-column-50\"><div id=\"wpforms-701-field_0-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"0\"><label class=\"wpforms-field-label\" for=\"wpforms-701-field_0\">Nombre y Apellidos <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"text\" id=\"wpforms-701-field_0\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][0]\" required><\/div><\/div><div class=\"wpforms-layout-column wpforms-layout-column-50\"><div id=\"wpforms-701-field_4-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"4\"><label class=\"wpforms-field-label\" for=\"wpforms-701-field_4\">Empresa<\/label><input type=\"text\" id=\"wpforms-701-field_4\" class=\"wpforms-field-medium\" name=\"wpforms[fields][4]\" ><\/div><\/div><\/div><\/div><div id=\"wpforms-701-field_5-container\" class=\"wpforms-field wpforms-field-layout\" data-field-id=\"5\"><label class=\"wpforms-field-label wpforms-label-hide\" for=\"wpforms-701-field_5\">Dise\u00f1o<\/label><div class=\"wpforms-field-layout-columns wpforms-field-layout-preset-33-33-33\"><div class=\"wpforms-layout-column wpforms-layout-column-33\"><div id=\"wpforms-701-field_7-container\" class=\"wpforms-field wpforms-field-number\" data-field-id=\"7\"><label class=\"wpforms-field-label\" for=\"wpforms-701-field_7\">NIT. o C.C <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"number\" pattern=\"\\d*\" id=\"wpforms-701-field_7\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][7]\" required><\/div><\/div><div class=\"wpforms-layout-column wpforms-layout-column-33\"><div id=\"wpforms-701-field_8-container\" class=\"wpforms-field wpforms-field-email\" data-field-id=\"8\"><label class=\"wpforms-field-label\" for=\"wpforms-701-field_8\">E-mail <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"email\" id=\"wpforms-701-field_8\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][8]\" required><\/div><\/div><div class=\"wpforms-layout-column wpforms-layout-column-33\"><div id=\"wpforms-701-field_9-container\" class=\"wpforms-field wpforms-field-phone\" data-field-id=\"9\"><label class=\"wpforms-field-label\" for=\"wpforms-701-field_9\">Tel\u00e9fono <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"tel\" id=\"wpforms-701-field_9\" class=\"wpforms-field-medium wpforms-field-required wpforms-smart-phone-field\" data-rule-smart-phone-field=\"true\" name=\"wpforms[fields][9]\" required><\/div><\/div><\/div><\/div><div id=\"wpforms-701-field_10-container\" class=\"wpforms-field wpforms-field-checkbox\" data-field-id=\"10\"><label class=\"wpforms-field-label\" for=\"wpforms-701-field_10\">Por favor ind\u00edquenos como desea ser contactado<\/label><ul id=\"wpforms-701-field_10\"><li class=\"choice-1 depth-1\"><input type=\"checkbox\" id=\"wpforms-701-field_10_1\" name=\"wpforms[fields][10][]\" value=\"Tel\u00e9fono\"  ><label class=\"wpforms-field-label-inline\" for=\"wpforms-701-field_10_1\">Tel\u00e9fono<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"checkbox\" id=\"wpforms-701-field_10_2\" name=\"wpforms[fields][10][]\" value=\"Correo electr\u00f3nico\"  ><label class=\"wpforms-field-label-inline\" for=\"wpforms-701-field_10_2\">Correo electr\u00f3nico<\/label><\/li><\/ul><\/div><div id=\"wpforms-701-field_11-container\" class=\"wpforms-field wpforms-field-select wpforms-field-select-style-classic\" data-field-id=\"11\"><label class=\"wpforms-field-label\" for=\"wpforms-701-field_11\">Solicitud <span class=\"wpforms-required-label\">*<\/span><\/label><select id=\"wpforms-701-field_11\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][11]\" required=\"required\"><option value=\"Tipo de solicitud\" >Tipo de solicitud<\/option><option value=\"Petici\u00f3n\" >Petici\u00f3n<\/option><option value=\"Queja\" >Queja<\/option><option value=\"Reclamo\" >Reclamo<\/option><option value=\"Felicitaci\u00f3n\" >Felicitaci\u00f3n<\/option><option value=\"Sugerencia\" >Sugerencia<\/option><option value=\"Denuncia\" >Denuncia<\/option><\/select><\/div><div id=\"wpforms-701-field_12-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"12\"><label class=\"wpforms-field-label\" for=\"wpforms-701-field_12\">Descripci\u00f3n de su PQRSDF<\/label><textarea id=\"wpforms-701-field_12\" class=\"wpforms-field-medium\" name=\"wpforms[fields][12]\" ><\/textarea><\/div><div id=\"wpforms-701-field_13-container\" class=\"wpforms-field wpforms-field-file-upload\" data-field-id=\"13\"><label class=\"wpforms-field-label\" for=\"wpforms-701-field_13\">Adjuntar Archivo<\/label><div\n\t\tclass=\"wpforms-uploader\"\n\t\tdata-field-id=\"13\"\n\t\tdata-form-id=\"701\"\n\t\tdata-input-name=\"wpforms_701_13\"\n\t\tdata-extensions=\"jpg,jpeg,jpe,gif,png,bmp,tiff,tif,webp,ico,heic,asf,asx,wmv,wmx,wm,avi,divx,mov,qt,mpeg,mpg,mpe,mp4,m4v,ogv,webm,mkv,3gp,3gpp,3g2,3gp2,txt,asc,c,cc,h,srt,csv,tsv,ics,rtx,css,vtt,mp3,m4a,m4b,aac,ra,ram,wav,ogg,oga,flac,mid,midi,wma,wax,mka,rtf,pdf,class,tar,zip,gz,gzip,rar,7z,psd,xcf,doc,pot,pps,ppt,wri,xla,xls,xlt,xlw,mpp,docx,docm,dotx,dotm,xlsx,xlsm,xlsb,xltx,xltm,xlam,pptx,pptm,ppsx,ppsm,potx,potm,ppam,sldx,sldm,onetoc,onetoc2,onepkg,oxps,xps,odt,odp,ods,odg,odc,odb,odf,wp,wpd,key,numbers,pages\"\n\t\tdata-max-size=\"268435456\"\n\t\tdata-max-file-number=\"1\"\n\t\tdata-post-max-size=\"268435456\"\n\t\tdata-max-parallel-uploads=\"4\"\n\t\tdata-parallel-uploads=\"true\"\n\t\tdata-file-chunk-size=\"2097152\">\n\t<div class=\"dz-message\">\n\t\t<svg viewBox=\"0 0 1024 1024\" focusable=\"false\" data-icon=\"inbox\" width=\"50px\" height=\"50px\" fill=\"#b1b1b1\" aria-hidden=\"true\">\n\t\t\t<path d=\"M885.2 446.3l-.2-.8-112.2-285.1c-5-16.1-19.9-27.2-36.8-27.2H281.2c-17 0-32.1 11.3-36.9 27.6L139.4 443l-.3.7-.2.8c-1.3 4.9-1.7 9.9-1 14.8-.1 1.6-.2 3.2-.2 4.8V830a60.9 60.9 0 0 0 60.8 60.8h627.2c33.5 0 60.8-27.3 60.9-60.8V464.1c0-1.3 0-2.6-.1-3.7.4-4.9 0-9.6-1.3-14.1zm-295.8-43l-.3 15.7c-.8 44.9-31.8 75.1-77.1 75.1-22.1 0-41.1-7.1-54.8-20.6S436 441.2 435.6 419l-.3-15.7H229.5L309 210h399.2l81.7 193.3H589.4zm-375 76.8h157.3c24.3 57.1 76 90.8 140.4 90.8 33.7 0 65-9.4 90.3-27.2 22.2-15.6 39.5-37.4 50.7-63.6h156.5V814H214.4V480.1z\"><\/path>\n\t\t<\/svg>\n\t\t<span class=\"modern-title\">Haz clic o arrastra un archivo a esta \u00e1rea para subirlo.<\/span>\n\n\t\t\t<\/div>\n<\/div>\n<input\n\t\ttype=\"text\"\n\t\tautocomplete=\"off\"\n\t\tclass=\"dropzone-input\"\n\t\tstyle=\"position:absolute!important;clip:rect(0,0,0,0)!important;height:1px!important;width:1px!important;border:0!important;overflow:hidden!important;padding:0!important;margin:0!important;\"\n\t\tid=\"wpforms-701-field_13\"\n\t\tname=\"wpforms_701_13\" \t\tvalue=\"\">\n<div class=\"wpforms-field-description\">Nota: Los documentos no pueden pesar mas de dos megas (2Mb), se reciben formatos PDF, GIF, JPG<\/div><\/div><div id=\"wpforms-701-field_14-container\" class=\"wpforms-field wpforms-field-checkbox\" data-field-id=\"14\"><label class=\"wpforms-field-label\" for=\"wpforms-701-field_14\">Autorizaci\u00f3n para el tratamiento de datos personales <span class=\"wpforms-required-label\">*<\/span><\/label><ul id=\"wpforms-701-field_14\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"checkbox\" id=\"wpforms-701-field_14_1\" name=\"wpforms[fields][14][]\" value=\"Acepto\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-701-field_14_1\">Acepto<\/label><\/li><\/ul><div class=\"wpforms-field-description\">Antes de enviar la solicitud, agradecemos su autorizaci\u00f3n para el tratamiento de datos personales suministrados en el registro anterior, esto con la finalidad de dar respuesta a su requerimiento. Dichos datos ser\u00e1n gestionados, siendo tratados de manera confidencial y segura conforme a las normas vigentes y a la Pol\u00edtica de protecci\u00f3n de datos.<\/div><\/div><div id=\"wpforms-701-field_15-container\" class=\"wpforms-field wpforms-field-html\" data-field-id=\"15\"><div id=\"wpforms-701-field_15\"><h6><p><a href=\"https:\/\/termotecnica.com.co\/wp-content\/uploads\/2024\/10\/AVISO-DE-PRIVACIDAD-TERMOTECNICA.pdf\" target=\"_blank\">Ver Aviso de Privacidad<\/a><\/p><\/h6><\/div><\/div><\/div><div class=\"wpforms-recaptcha-container wpforms-is-recaptcha\"><div class=\"g-recaptcha\" data-sitekey=\"6LelBZopAAAAAEtBFOGom1IXNcq0eUFB21bduN1d\"><\/div><input type=\"text\" name=\"g-recaptcha-hidden\" class=\"wpforms-recaptcha-hidden\" style=\"position:absolute!important;clip:rect(0,0,0,0)!important;height:1px!important;width:1px!important;border:0!important;overflow:hidden!important;padding:0!important;margin:0!important;\" required><\/div><div class=\"wpforms-submit-container\"><input type=\"hidden\" name=\"wpforms[id]\" value=\"701\"><input type=\"hidden\" name=\"wpforms[author]\" value=\"1\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-701\" class=\"wpforms-submit\" data-alt-text=\"Enviando...\" data-submit-text=\"Enviar\" aria-live=\"assertive\" value=\"wpforms-submit\">Enviar<\/button><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/termotecnica.com.co\/wp-content\/plugins\/wpforms\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"Cargando\"><\/div><\/form><\/div>  <!-- .wpforms-container --><\/div>\n                <\/div>\n              <\/div>\n              <div class=\"u-container-style u-layout-cell u-size-30 u-layout-cell-2\">\n                <div class=\"u-container-layout u-container-layout-2\">\n                  <img decoding=\"async\" class=\"u-expanded-width u-image u-image-contain u-image-default u-image-1\" src=\"https:\/\/termotecnica.com.co\/wp-content\/uploads\/2024\/03\/pqrs1.png\" alt=\"\" data-image-width=\"694\" data-image-height=\"534\">\n                <\/div>\n              <\/div>\n            <\/div>\n          <\/div>\n        <\/div>\n      <\/div>\n    <\/section>\n    \n    \n    \n  \n","protected":false},"excerpt":{"rendered":"<p>PQRS Previous Siguiente Por favor, activa JavaScript en tu navegador para completar este formulario.Dise\u00f1oNombre y Apellidos *EmpresaDise\u00f1oNIT. o C.C *E-mail *Tel\u00e9fono *Por favor ind\u00edquenos como desea ser contactadoTel\u00e9fonoCorreo electr\u00f3nicoSolicitud *Tipo de solicitudPetici\u00f3nQuejaReclamoFelicitaci\u00f3nSugerenciaDenunciaDescripci\u00f3n de su PQRSDFAdjuntar Archivo Haz clic o arrastra un archivo a esta \u00e1rea para subirlo. Nota: Los documentos no pueden pesar mas de &hellip; <a href=\"https:\/\/termotecnica.com.co\/index.php\/pqrs\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> \u00abPQRS\u00bb<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/termotecnica.com.co\/index.php\/wp-json\/wp\/v2\/pages\/711"}],"collection":[{"href":"https:\/\/termotecnica.com.co\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/termotecnica.com.co\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/termotecnica.com.co\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/termotecnica.com.co\/index.php\/wp-json\/wp\/v2\/comments?post=711"}],"version-history":[{"count":7,"href":"https:\/\/termotecnica.com.co\/index.php\/wp-json\/wp\/v2\/pages\/711\/revisions"}],"predecessor-version":[{"id":719,"href":"https:\/\/termotecnica.com.co\/index.php\/wp-json\/wp\/v2\/pages\/711\/revisions\/719"}],"wp:attachment":[{"href":"https:\/\/termotecnica.com.co\/index.php\/wp-json\/wp\/v2\/media?parent=711"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}